How to Lower Tenant Turnover in A HMO Property

Oct 10, 2023 | Blog | 0 comments

If there’s one thing that HMO landlords in England are aware of, it’s ensuring low tenant turnover in a HMO property. High tenant turnover can cause some significant issues.

For example, it’s expensive to constantly advertise for tenants and having a constant stream of new people moving into your HMO property can unsettle existing residents and increase the chance of conflicts.

The secret to successful HMO property management in England lies in keeping tenants satisfied. When tenants are happy, they’re far more likely to renew their tenancies and stay put in the long term.

So, how can you lower tenant turnover in a HMO property? Here are our best tips to point you in the right direction.

Ensure A Positive Experience For HMO Tenants

The most important consideration when thinking about how to lower tenant turnover in a property, is to implement effective HMO property management policies from the start.

First impressions are important, so as soon as tenants enquire about your HMO rooms, you must ensure they’re having a positive experience. Property cleanliness and maintenance are crucial – nobody wants to live in a poorly maintained home. This means you need to respond quickly to any maintenance issues that your tenants raise. Additionally, you should rapidly address any concerns they have. Regular communication with tenants is vital because they need to be confident that you’re attentive and accessible whenever you’re needed. Above all, you must foster a friendly, respectful atmosphere in the property.

Create A Community Vibe In Your HMO

One of the best things about living in an HMO can be the social experience that it offers. Many tenants actively look for a shared property because they welcome the chance to live with others and avoid the loneliness that can come with solo living, especially if they’re relocating to an unfamiliar area.

Creating a strong community vibe can bring enormous benefits in reducing HMO tenant turnover. When your tenants can connect and interact with each other, they are more likely to have an enjoyable living experience, and this makes them more likely to remain in the property in the long term. Providing comfortable shared spaces to encourage socialisation can make a huge difference to your tenants’ lives and ultimately, your revenue.

Communicate Clearly With Your HMO Tenants

No tenant appreciates an uncommunicative landlord. Therefore, establishing effective and clear communication channels between yourself and your tenants is crucial.

Make sure you’re responsive to any concerns, feedback, or enquiries that they have and keep them updated on information relating to the property. Your tenants should feel comfortable approaching you with any issues, so work on building trust between you to ensure they have the most positive experience.

Many HMO landlords find that the best way to achieve low tenant turnover, and harmony in their HMOs is to use the services of a HMO property management company in England like The HMO Network.

As experts in the area, we will ensure effective ongoing communication with your tenants and make sure that any issues are dealt with promptly. As a result, turnover will be reduced, and you can enjoy the peace of mind that comes with a stable HMO household.

To discover how we can help you lower tenant turnover in your HMO, contact us today on 01245 835859 or email us at